My Process Management experience. Filter by category to see relevant experience for your context, or select All to see everything.
3 roles matching "Process Management"
Verint
Dec 2018 – Present
Senior Engineering Manager
Dec 2018 – Present
Lead a distributed team of 12 engineers across 3 product teams. Responsible for hiring, delivery, and driving technical strategy aligned to the product roadmap.
Responsibilities
Financial Stewardship & Cost Optimization: Led a business-unit-wide cost-reduction initiative, delivering $260K in immediate operational savings and establishing a comprehensive $1.6M optimization roadmap across 2024–2025.
Enterprise Program Delivery: Served as Release Train Engineer (RTE) synchronizing 7 scrum teams, maintaining a 100% on-time monthly release cadence for interdependent enterprise products throughout 2025 and 2026.
Talent Acquisition & Team Growth: Recruited, onboarded, and mentored 29 engineers and QA professionals; established leader-of-leaders delegation structures that promoted internal contributors into team leads to delegate day-to-day Scrum execution.
Quality, Security & "Shift Left": Spearheaded an organization-wide transformation embedding secure development, vulnerability scanning, and testing directly into developer workflows, accelerating delivery velocity while reducing escaped production defects.
Operational Incident Management: Overhauled and unified Incident Management frameworks across disparate enterprise product lines, accelerating Mean Time to Resolution (MTTR) and operational transparency.
Technical Innovation & Patent: Authored and granted US Patent #12314436 for a mobile session replay engine using CPU/RAM-optimized recording algorithms for resource-constrained devices.
Multi-Stack & Cross-Domain Leadership: Extended engineering oversight to encompass web-based product teams (JavaScript, HTML5, CSS); maintained high delivery throughput and alignment across parallel web and mobile platform architectures without direct day-to-day codebase contributions.
Product Continuity & AI Integration: Maintained 6–12 month technical and product roadmaps during product management leadership transitions.
Developer Productivity & Culture: Founded annual innovation hackathons and introduced agentic AI tooling to streamline developer onboarding, maintenance, and knowledge transfer.
ForeSee
Sept 2017 – Sept 2018
Senior Manager, Software Engineering
Sept 2018 – Dec 2018
Extended my oversight to include a new team operating on a tech stack I was unfamiliar with. Maintained team performance while quickly adapting to their processes and learning the new stack as needed.
Responsibilities
Executive & Client Alignment: Partnered directly with Fortune 500 enterprise technical leads to resolve complex architecture, integration, and high-priority platform challenges.
Non-technical Management: Led a new team through influence rather than technical knowledge.
Team Onboarding: Took on a new team and worked within their processes to maintain delivery schedules.
Security Champion: Responsible for defining, running, and analysing security scans
Engineering Manager
Sept 2017 – Sept 2018
Transitioned from the technical work required of a Tech Lead role into my first role as a People Manager, taking on the mentorship and personal development of team members as well as continuing my efforts in process improvement.
Responsibilities
Team Scaling & Leadership: Built and scaled the mobile engineering unit to a high-performing team, defining standardized recruitment, technical evaluation, and onboarding processes.
Agile Transformation: Transitioned core development teams from ad-hoc workflows to Agile/Scrum methodologies, increasing sprint predictability, cycle time velocity, and setting delivery standards company-wide.
Management: Led a small team of mobile developers to deliver products across multiple mobile platforms
Process Improvement: Maintained and improved the agile process created in previous role
Security Champion: Responsible for defining, running, and analysing security scans
Key Contributions
Produced and maintained a quality product
Expanded the team by hiring 3 engineers
Mentored new team members
Provided technical client support for Fortune 500 companies
